Today, Chick-fil-A® launches Chick-fil-A One TM – a mobile app that gives customers a new way to experience Chick-fil-A. The app is designed to give customers more choices to better meet their needs, including the ability to customize their meal, order and pay in advance and skip the line at the register, speeding up the process of waiting at the counter or drive-thru.
Chick-fil-A One, which replaces the restaurant chain’s previous app, features a unique membership program that will surprise customers with their favorite food for free, based on their preferences and previous orders. As users order or purchase through Chick-fil-A One, they get closer to their next free offering and can track their progress in the app.
Any customer who downloads (or updates) the free app and creates a Chick-fil-A One account between June 1 and June 11 will receive an offer for a free Chick-fil-A® Chicken Sandwich, Spicy Chicken Sandwich or Grilled Chicken Sandwich. Once the offer is claimed, guests will have until June 30 to redeem their free sandwich.
A key feature of Chick-fil-A One, mobile ordering, allows customers to place a fully-customized order based on his or her meal preferences. Menu items may be customized via the app, and food is prepared when customers “check in” at the restaurant on the app. The check-in signals the kitchen to prepare the meal and ensures guests receive fresh food quickly and on their schedule. Customers can pay through the app and then skip the line to pick up their food at the mobile order counter, saving time for guests on-the-go. Chick-fil-A One will also save favorite orders for easy reordering in the future.
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